JOHN TSCHOHL

Location: United States
Performer Type: Speaker / Keynote
Languages: English
Sector Focus: Customer Service
Speaking Topics: Business
Rates: Contact for Details
Available to travel: Yes

CONTACT

SPEAKER BIO

John Tschohl is a Customer Service Guru and often called the Father of Customer Service. John developed the world’s first customer service program, Feelings. It was released in January 1980 His speaking website is www.JohnTschohl.com

John has been speaking and writing on customer service longer than anyone else in the world. Each week for the last 45 years he has been published in magazines, newspapers, TV, radio and podcasts on customer service.

John has published 8 books on customer service in a variety of languages
On his website he has 19 customer service programs that organizations can use to change behaviors and attitudes.

www.customer-service.com

  1. Service Strategy
  2. Service Recovery
  3. Empowerment
  4. Speed
  5. The Customer Experience
  6. Moving Up

CEO’s, top management and leaders interested in owning and dominating the market by creating a brand around an awesome customer experience. John has the ability to motivate the entire workforce to believe in themselves and deliver an outstanding customer experience.

https://johntschohl.com/john-tschohl-demo/